60-Day In-Home Trial Offer
Buy one of our intelliBED mattresses and try it at home for up to 60-days. If you don’t like it, call us and we’ll arrange to send it back for a full refund of the purchase price of the mattress. We’ll even pick up the return shipping costs!
Since our intelliBED mattresses provide support unlike any other mattress you have ever experienced, we ask that you give it at least a 30-day trial period to work for you. Some customers report that they have spent so long sleeping on an inferior bed that they experience an adjustment period with their new intelliBED mattress. Just like an orthotic that pressures your body as it provides proper support, an intelliBED mattress will be gently realigning your body to the proper sleep posture.
After you get used to it, you will be amazed by the sensation of sleeping on Gel Matrix®. In fact, you’ll have trouble sleeping on anything else!
intelliBED Return Policy*:
You must purchase a Protect-UR-Gel mattress protector and use it during the trial period. This is very important because a mattress is a personal product and by law must be protected if it is to be returned. Returned products cannot be resold as “new” and must be inspected. Product must be returned in original packing materials, and must be free from stains and odor, including cigarette smoke (by industry standard mattress protectors, pillows and adjustable bases are not returnable items. You keep them and use them with your next mattress). Please call 1-888-435-2339 within your 60 day trial period and get a Return Authorization Number before returning any product. We will schedule and pay for the return of mattresses and/or mattress sets only. The return shipping of all toppers is the customer’s responsibility. You will be credited the full cost of the product once it arrives back to our factory in satisfactory condition. The cost of outbound shipping and of the Protect-Ur-Gel cover will be deducted but we will pay the cost of return shipping for mattress and/or mattress sets only. We cannot accept a return without prior authorization. A refund will be issued following the inspection of the returned product and confirmation that all requirements were properly followed. We ask that you give the bed at least 30 days to allow your body to adjust to the proper sleep posture that only an intelliBED mattress provides.
*Please note: If you purchased your intelliBED mattress from a retail store, your purchase is subject to the return and exchange policy of that retailer.